Library Strategic Plan

Billings Public Library Mission Statement

Billings Public Library is where our community connects and grows together, discovering the love of reading, the joy of learning, and the sharing of creative expression.

Service Responses

Based on community input, the following Service Responses have been selected:
  • Connect to the Online World: Patrons have free access to online services that expand and enhance their knowledge, provide resources, learning, and leisure opportunities.
  • Know Your Community: Patrons have easy access to information about community resources, programs, services, and activities in order to actively participate in the community.
  • Learn to Read and Write: Patrons of all ages can learn to read or improve their literacy skills to meet their personal, educational, and occupational goals.
  • Satisfy Curiosity: Patrons in all stages of their lives have access to programs and material needed for personal enrichment.
  • Stimulate Imagination: Patrons enjoy stimulating, inspiring programs and materials that make their leisure time more engaging and enjoyable.
  • Visit a Comfortable Place: Patrons can conveniently pursue individual, group, or community interests or interact socially at the main Library or Library branches in a safe, comfortable, and appealing environment.

View the FY 2014-2016 Strategic Plan (large document)
Plan updated and adopted by the Billings Public Library Board of Trustees 6/13/13.