On behalf of the dedicated men and women of Billings Fire / 9-1-1 Communications Center, it is my pleasure to present the 2019 Annual Report.
2019 saw numerous promotions within the fire department and 9-1-1 Communications Center. Great strides were made in building a leadership team that has collaboratively created a vision for the future of the Billings Fire Department and 9-1-1 Communications Center, ensuring enhanced fire, rescue, and emergency medical services. The department experienced another year where calls for service increased nearly 10%, resulting in just over 17,000 calls for service in 2019.
2019 was an extremely challenging year. An increased, more diversified call load coupled with an unknown Public Safety Mill Levy has brought the department’s ability to sustain and enhance future services into question. 2020 should provide direction to the level of service our City Council and the community expect from their fire department.
Our community should be extremely proud of the department’s members who consistently perform with flexibility, professionalism, compassion, skill, and the strong desire to deliver exemplary emergency assistance to those we serve.