FAQs • Billings • CivicEngage

Where can I board the bus?: You may board the bus at any MET bus stop sign or at a safe, accessible intersection (stand before the intersection). When the bus is a half block away just give the Bus Driver a wave to let him know you want to board.
Bus-Routes-and-Schedules

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MET Transit

1. Where can I board the bus?: You may board the bus at any MET bus stop sign or at a safe, accessible intersection (stand before the intersection). When the bus is a half block away just give the Bus Driver a wave to let him know you want to board.
Bus-Routes-and-Schedules

2. Where can I buy a bus pass?: Bus passes may be purchased from any Bus Driver, at the MET office (1705 Monad Rd.,), or City Hall (210 N. 27th). Student bus passes may be purchased at Castle Rock, Will James, Lewis & Clark, and Riverside middle schools during the school year.

3. How much does it cost to ride the bus?: Please click on the following link for additional information. Bus Fare Information

4. Can the Bus Drivers make change?: MET Bus Drivers cannot make change. You will need the correct change or a check payable to “MET Transit”.

5. What are your hours of service?: The fixed-route bus service operates from 5:50 am to 6:40 pm, Monday - Friday and 8:10 am to 5:45 pm on Saturdays.

6. Where are the Transfer Centers located?: There are two transfer centers. The Downtown Transfer Center is located at 220 North 25th Street. The Stewart Park Transfer Center is located at 26th Street W. and Central Ave. (behind Rimrock Mall).

7. Are bus to bus transfers free?: Yes, transfers are free within the first half hour of boarding a MET bus. To transfer, notify your the Bus Driver of the transfer and you will be provided a transfer slip. Give this slip to the Bus Driver on the second bus when boarding.

8. Are the buses wheelchair accessible?: Yes, all of the buses are wheelchair accessible.

9. Does the bus go to the Airport?: The MET buses do not currently travel to the Airport.

10. Can I take my bike on the bus?: All of the buses are equipped with front bike racks. Due to safety reasons, bikes are not allowed in the interior of the bus. Please click on the following link for additional information. Bike & Ride

11. How old do I have to be to receive a senior citizen discount?: Our Senior Discount is available to anyone 62 years and older.

12. Is there bus service to Laurel and Lockwood?: The buses operate within the City limits of Billings. They do not travel to Lockwood or Laurel.

13. Where is your office located?: The MET Transit office is located at 1705 Monad Road, Billings, Montana, 59101. Office hours are Monday - Friday, 8:00 am to 5:00 pm. The telephone number is (406) 657-8218.

14. How can I qualify for MET Plus?: The MET Plus program is for individuals within 3/4 mile of a fixed-route bus route and whose disabling condition prevents them from using the regular fixed-route bus service. An application form must be completed and submitted to MET Transit. Upon receipt of the application, a verification form will be sent to the professional identified on the application. Please click on the following link for additional information. Certification Process for MET-Plus

15. Who determines if I will qualify for MET Plus service?: Once an application has been completed and sent to MET Plus, a professional verification form will be sent to the professional identified on the application. That professional should be the one who knows you best, and can determine what your disabilities are, and if they will qualify you for special transportation service.

16. Once I qualify for MET Plus, how do I schedule a ride?: MET Plus clients must call (406) 248-8805 at least 24 hours, or up to two weeks, in advance before your requested ride.

17. What are the hours that I can call to schedule a ride?: MET Special Transit Dispatch is available at (406) 248-8805, Monday - Friday between the hours of 7:00 am to 5:00 pm.

18. What hours does MET Plus operate?: MET Plus operates Monday - Friday, 6:00 am to approximately 6:00 pm, and on Saturdays scheduled pick-ups start at 8:15 am to 5:15 pm.

19. How much does it cost for a ride on MET Plus?: Please click the following link for Fare information:

20. Where can I purchase MET Plus Punch Tickets?: You may purchase MET Plus Punch Tickets from the driver or at the MET Office. They are good for 10 one-way rides or five round-trip rides. The drivers will accept cash or a check payable to MET Transit.

21. If I am certified to ride MET Plus, am I only able to go to and from doctor appointments?: Once you are certified for MET Plus program, you may go anywhere within the city limits such as shopping, hair appointments, or to another individual's home.