City of Billings, MT - Official Website

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Solid Waste Division

1. Can I have a second barrel?: You can have an another curbside barrel for an additional fee. We do pickup extra every week for no charge. The extra will need to be placed on the curb by 7:00 am on your regular collection day. We do not pick up any extra garbage cans over 32 gallons.

2. When is my day of service?: Days of service very depending on what area of town you are in, so please give the office a call at (406) 657-8260. We are open 8:00 am - 5:00 pm Monday-Friday.

3. Can I have an extra pick-up?: We are unable to make extra pick-ups for residential customers due to manpower. You may put out extra garbage for curb service customers, on your regular collection day, make sure it is out by 7:00 am. For alley customers you may place your extra out on your side of the alley. Also for alley customers you may put extra garbage in any barrel in your alley, on the morning of your service day, only if there is room in the barrels in your alley. Make sure it is in the barrel by 6:30 am. Please do not over fill your barrel.

4. Can I use any barrel in the alley?: All residents pay the same per unit and since the barrels are owned by the City you can use any barrel in your alley, but please be courteous of the neighbors and leave room for their household garbage. If you have extra that does not fit into the barrel please place it on your side of the alley for a 3 week rotation. Branches need to be bundled, cut into 4' lengths and no larger than 2' in diameter. Leaves and grass need to be bagged.

5. What do you pick up?: We pick up household trash and yard waste, we do not pick up anything with Freon nor do we pick up any liquids or hazardous materials. Branches need to be cut into 4' lengths and bundled with the bundles 2' or less in diameter.

6. How much is residential service?: Residential service is $10.71 per month, per unit, so if you have a duplex it will be $10.71 per month for each unit regardless of whether there is one barrel for both units or each unit has a barrel. For residents that have more than one barrel it is $3.57 per month per extra barrel. The charge for service is placed on the utility bill.

7. I need to set up service.: Only new houses, that have never been lived in, need to call (406) 657-8470 to set up service. Preexisting homes should either have an alley barrel for those that have an alley or a barrel with wheels on it for those customers with curb service. You may call the office to get your pick up day. All charges for service are placed on the utility bill for existing homes.

8. If I have extra garbage can I place it on the curb?: Yes, if you have curb service, we have two trucks that come through on you regular collection day. One will pick up your barrel and one will pick up your extra. They will not come through at the same time. Make sure everything is on the curb by 7:00 am. If you have alley service place your extra on your side of the alley regardless of whether the barrel is on your side of the alley or not. We go through the alleys approximately every three weeks to pick up any extra.

9. Do I have to bundle my branches?: Yes, Billings Code 21-205 requires that branches need to be cut into 4’ lengths and bundled. Bundles cannot be larger than 2’ in diameter and cannot weigh more than 75 pounds. Place the bundles on the curb for curb service or on your side of the alley for alley service.

10. My barrel needs to be repaired. What do I do?: Call our office at (406) 657-8260 and we will fill out a work order.

11. Do you pick up loose sod and leaves?: We do not pickup loose garbage or yard waste. We will pick it up if it is boxed or bagged.

12. Do you pick up leaves in the street?: No, if you have a green yard waste barrel please place them in the barrel. We will pick leaves up if they are boxed or bagged and placed with your regular trash if you have curb service. For alley service they can be placed in the barrel if there is room on the day before your collection, always leave room for household trash or they can be boxed or bagged and placed on your side of the alley.

13. When will you be in my alley to pick up extra garbage?: We pick up the alleys on a three-week rotation. This will sometimes change due to large amounts of extra at certain times of the year.

14. Why was my garbage missed?: Every situation is different but the majority of the time is the garbage was out after 7:00 am, it was to close too a vehicle or other obstacle. For extra it could be that your extra can is too big or the branches were not bundled. Also we do not pick anything up with freon in it.

15. I live outside the City. Can I use City containers for my garbage?: NO, You can be charged with theft of services. You will need to set up service with a private hauler.

16. Who do I call if I need garbage service but live outside of the City of Billings?: You can call either Allied Waste at (406)248-5400 or Mackenzie Disposal (406)259-3600. Please call both since their rates may differ.

17. Can I have a yardwaste barrel: We are currently expanding our program so to see if your area is participating call (406)657-8470.

18. During what months is yard waste collected?: Yard waste is collected starting the month of April (the first full week of April) through November (the last full week of November). This is weather permitting. We do not collect yard waste in January, February, March or December.